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Terms & Conditions

Book with confidence

When you choose a trip with us, changing plans is easy!

FAQ

  • What if I am unable to travel to the trip?
    Don't worry! We will try our best to maintain your deposit so you can select another date. If you are not sure when you will be able to travel again and prefer to have the money back we will refund 100% of the money with at least 48h notice and wish to see you in a future event.
  • What if I regreat and I don't want to travel and wish to cancel?
    Don't worry! We will try our best to maintain your deposit so you can select another date. If you are not sure when you will be able to travel again and prefer to have the money back we will refund 100% of the money with at least 48h notice and wish to see you in a future event.
  • Bookings with accommodation
    If cancelation on a booking that includes an accommodation, the deposit (20% or 30%) will not be refunded due to hotel policies. Refund is available up to 80% until 7 days before due date. Less than 7 days cancellations, hotel booking is not refundable.
  • What happens if it rains?
    Weather conditions are beyond our control. In case of rain, we will only cancel the padel training sessions, refunding the money in full. Unfortunately, accommodation services will not be canceled. However, if there is an opportunity to move the padel lessons to an indoor club e will try to do so, depending on availability.
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